Coping with delays
As we get ready to face a summer of delays following
industrial action across the airports of Europe, it is important
to know how to face the prospect of a long wait and understand how
to stay sane in the midst of it all.
Contact your travel provider
For those flying from UK airports to holiday or
business destinations this summer, it is important that you contact
your airline or tour operator BEFORE you leave home. This allows
you to be prepared and, if necessary, make alternative travel arrangements.
Many schedule airlines will be prepared to
offer flight vouchers for alternative flights, or book you onto
another flight if your flight is affected. Those travelling with
a tour operator on a charter flight to their holiday destination
will need to get specific recommendations from their tour representative.
Waiting
While many people will be able to make alternative
arrangements, others will find themselves spending extra time at
the airport before they travel. If this is the case don't let it
ruin your trip - there really is not much you will be able to do
about it and anxiety and anger will only make the situation worse
- both for your own health and for those around you.
Take plenty to do in your hand luggage - a good
book or a simple hobby to pass the time away.
Perhaps the ones who suffer the most when
there are delays are those travelling with young children. Carry
with you essential supplies for changing and entertaining and make
use of the play areas situated in many European airports.
Where to call for help
For specific information regarding individual main
operators:
Air
France
BAA
British Airways
BMI
