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Coping with delays

As we get ready to face a summer of delays following industrial action across the airports of Europe, it is important to know how to face the prospect of a long wait and understand how to stay sane in the midst of it all.

Contact your travel provider

For those flying from UK airports to holiday or business destinations this summer, it is important that you contact your airline or tour operator BEFORE you leave home. This allows you to be prepared and, if necessary, make alternative travel arrangements.

Many schedule airlines will be prepared to offer flight vouchers for alternative flights, or book you onto another flight if your flight is affected. Those travelling with a tour operator on a charter flight to their holiday destination will need to get specific recommendations from their tour representative.

Waiting

While many people will be able to make alternative arrangements, others will find themselves spending extra time at the airport before they travel. If this is the case don't let it ruin your trip - there really is not much you will be able to do about it and anxiety and anger will only make the situation worse - both for your own health and for those around you.

Take plenty to do in your hand luggage - a good book or a simple hobby to pass the time away.

Perhaps the ones who suffer the most when there are delays are those travelling with young children. Carry with you essential supplies for changing and entertaining and make use of the play areas situated in many European airports.

Where to call for help

For specific information regarding individual main operators:

Air France
BAA
British Airways
British Midland